Posted 13 Oct 2026
HR & Admin Manager
- Job code
- TM0105
- Location
- Ha Noi
- Industry
- Hospitality
- Function
- HR
- Employment type
- Permanent
- Job type
- Full-time
- Salary
- VND 30,000,000 - 50,000,000
- Work mode
- Onsite
Job Descriptions
JOB OBJECTIVE
The Human Resources and Administration Manager is the department’s first position, reporting directly to the Chief Executive Officer (CEO). This role builds the department from the ground up: organizational structure and headcount, HR policies and procedures, the compensation system, and the direct team as the company scales. Before launch, the focus is on recruiting the onboard and onshore teams, together with a complete set of labor-law legal documentation. Once operations begin, the focus shifts to training, performance evaluation, and talent retention. The company is looking to partner with an experienced HR Director who can recruit high-quality personnel who meet the standards of a premium environment, prioritizing quality over quantity.
JOB RESPONSIBILITIES
Strategy and Organizational Structure
Develop a phased HR strategy, from pre-launch through stable operations.
Establish the organizational chart, headcount plan, and HR budget for the CEO’s approval.
Select and lead the HR and Administration team as the department scales.
Recruitment
Prepare and implement the recruitment plan for onboard and onshore teams.
Work with department heads to define positions and competency requirements.
Source, screen, and interview candidates, assessing cultural fit alongside technical expertise.
Build long-term recruitment channels with schools and vocational training institutions.
Focus primarily on candidates with relevant experience in premium hotel, resort, and yacht environments.
Policies and Compliance
Issue labor regulations, internal policies, template contracts, and HR procedures in accordance with Vietnamese labor law.
Manage personnel records, labor contracts, and procedures with government agencies.
Ensure the confidentiality and security of HR data.
Compensation and Benefits
Develop salary scales, bonus policies, and benefits programs.
Coordinate with the payroll provider to ensure accurate and timely payment.
Manage insurance and mandatory contributions.
Report periodically to the CEO on HR costs and metrics.
Training and Performance Evaluation
Design onboarding programs for all positions.
Identify training needs and build development roadmaps for each department.
Establish a KPI system and conduct periodic performance evaluations.
Culture and Employee Relations
Build the workplace culture, internal communications, and team-engagement activities.
Receive and resolve employee concerns.
Handle labor discipline in accordance with proper procedures.
Administration
Manage office supplies, equipment, and facilities.
Compile, update, and archive data, records, and official correspondence.
Draft documents and reports, and support internal logistics.
Receive guests and organize internal meetings and events.
Work with office service providers.
Requirements
EDUCATION AND EXPERIENCE
Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
Minimum of 5 years of HR experience, including at least 2 years at a managerial level.
Experience in the hotel, premium resort, or hospitality services sector.
Experience building an HR department from the early stage (pre-opening experience).
SKILLS AND COMPETENCIES
Strong recruitment capability, especially for personnel in premium hotel and resort environments.
Solid knowledge of Vietnamese labor law and international HR practices.
Fluent English, sufficient to work with partners and foreign personnel.
Strong communication, organizational, and work-management skills.
Data-driven approach, able to track and report HR metrics.
Meticulous, professional, and committed to confidentiality.
Benefits
Base salary: VND 30,000,000 – 50,000,000 per month.
13th-month salary.
Holiday and Tet bonuses, plus KPI bonus based on the company’s business results.
Lunch allowance: VND 50,000 per day.
Public holidays, Tet holidays, and annual leave in accordance with State regulations.
Insurance contributions in accordance with labor law.
Opportunity to build and lead the HR department from the early stage.
A refined, polished, and professional working environment.