Sales Supervisor (Logistics)

Purpose:

• Achieve individual sales target and align with line Manager to achieve the Commercial Department’s target.
  

Responsibilities:

• Maintain proper filing of potential customers and existing client records.

• Proactively engages with new prospects in the Company's products (Freight forwarding, contract logistics…) related activities to drive revenue growth.

• Conduct sales team (2-4 members) planning and follow-up in line with departmental targets, objectives, and strategies.

• Assist in developing and executing sales plans, conducting market analysis, and gathering customer feedback to optimize business growth.

• Perform other related tasks as assigned by management.

• Participate in Customer events, exhibition

• Address and resolve customer service issues promptly and effectively.

• Coordinate cross-functional efforts to ensure seamless delivery of customer requirements.

• Develop and maintain Standard Operating Procedures (SOPs) for secured customers and ensure operational teams understand and follow them.

• Co-ordinate with accounting dept to Improve Company’s Cash flow

• Co-ordinate with product team to improve internal and external SOPs to provide better services to clients.

• Identify, build and enforce Standard Operating Procedures (SOPs) and policies to support the activity and solve or prevent issues.

• On time and accurate business report requested by Manager.

• On-job training, have good engagement with co-workers.

• Join company’s education programs, have online or offline sharing sessions.

Experience:

• Minimum 05 years working in logistics / freight forwarding industrial & at least 2 years in Senior Sales Executive position

Qualifications:

• Customer and service oriented

• Commercial awareness

• University degree of equivalent

Skills & Competencies:

• Good computer skills

• Fluent in local language, comfortable in English

• Senior sales techniques

• Excellent Presentation techniques, comfortable with meeting for large group of people

• Knowledge of company goals and strategies.

• Base Salary: negotiation

• Monthly Incentive: Performance-based incentive paid monthly

• 13th Month Salary: 100% of base salary, guaranteed

• Annual Bonus: Based on Company performance and individual KPI

• Statutory Insurance: Full Social, Health, and Unemployment Insurance contributions based on full gross salary

• Health Insurance: Comprehensive private health insurance for employee. Dependents eligible at preferential rates

• ESOP: Employee Stock Ownership Plan available to all Management-level positions

• Allowances: Lunch, phone allowance, and client entertainment expenses